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Christopher Marley FAQs

What do you sell? Prints or actual, three-dimensional artwork?

All pieces shown on Pheromonegallery.com are actual three-dimensional specimens hermetically sealed in our handmade, museum quality shadowbox frames. There are outside galleries and retailers that sell prints of my photographs. To purchase prints, click here.

Are the specimens real?

Yes, every piece we sell contains real, natural, professionally preserved specimens.

The colors look like they couldn’t possibly be natural – are they?

The short answer is yes, they are. There are very few instances where I have to restore color. In the cases where I do, it is almost always where you would least expect it. For example, most leaf mimic insects fade quickly once dispatched, so we restore their original green. The tropical fish and a few of of the reptiles can lose some color in the preservation process, so color restoration can be necessary in those instances. However, it is the brilliant, gaudy, metallic coloration seen in our beetles, butterflies, crystals, birds, feathers and other artifacts that seem like they have to be artificial. These are NOT enhanced but are completely natural. Out of the millions of species on the planet, I usually only choose to work with those that have an amazing color story to tell.

How and where do you get the specimens?

Specimens are reclaimed, bred or harvested from dozens of countries on every inhabited continent. Our vertebrates are always reclaimed organisms that come from institutions and breeders here in the U.S. after they die of natural or incidental causes. My work preserves for generations what would otherwise be discarded and lost forever. The invertebrates are sustainably collected in their various countries of origin – offering local catchers a powerful financial incentive to protect and guard their habitats to ensure the continued survival of the very species they collect. To learn more, please click here to visit our Environmental Effects page.

How long will my piece last?

Christopher Marley artwork is guaranteed against infestation as long there is no damage to the frame which would indicate abuse to the piece or compromise of the seal. Because the coloring is natural, we can’t guarantee against color fading or morphing. To minimize change in coloration, pieces should not be hung where they will be exposed to direct sunlight.

How long will it take to get my artwork?

Each piece is framed in our Oregon studio to your specifications (please choose from our framing options when ordering). Please allow 2-3 weeks lead time. Shipping transit times will vary by destination and method (larger items may need to ship on a pallet to ensure safe arrival). Rush orders are usually possible but a rush fee may also apply. Please contact our office if you need more specific information on lead times.

What if my artwork arrives damaged?

Don’t worry, we guarantee your artwork will arrive in undamaged condition. Please click here for full details and instructions on how to report and return damaged artwork.

What if I change my mind – can I return the pieces ?

We want to ensure that you are thrilled with your purchase. If for any reason you are not, pieces can be returned for exchange. Please note:

a. The artwork must be returned in original, re-sellable condition within 30 days of purchase and must be pre-authorized by our office. Please call (503) 990-8132 or email [email protected] for return authorization. Artwork that is returned in less than sellable condition will be charged a re-frame fee.

b. In the case of dissatisfaction for any reason (except in the case of artwork arriving damaged), return shipping costs are the responsibility of the purchaser.

c. Credit is awarded once the piece(s) arrive in our studio and the condition is verified.

(*Note: for warranty returns, please see our warranty/return policy)

Can the artwork be shipped outside the U.S.?

All of our mineral and fossil pieces can ship anywhere in the world with no additional documentation needed. Most organisms (i.e. birds, shells, insects, etc.) can also be exported – but because we only work with properly permitted specimens and every shipment which enters or exits the U.S. must be inspected by U.S. Fish and Wildlife, there are additional steps to the ordering process and approximately $200 in handling, storage and inspection fees which apply to each export shipment. This is per shipment not per item – so the purchase of multiple items at once will amortize this cost. Please contact our office for more information on shipping internationally.